Accessibility Statement

Last updated: June 2026

BARQ is committed to ensuring our website and platform are accessible to everyone, regardless of ability or technology.

Our Commitment

BARQ is committed to making our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We believe that digital accessibility is a fundamental right and are actively working to ensure our platform meets — and where possible exceeds — internationally recognised accessibility standards.

This statement applies to all pages and services available at barq.com and its subdomains.

Conformance Status

We are targeting WCAG 2.1 Level AA conformance across our platform. Our current status is partially conformant — meaning some content does not yet fully meet the standard, but active remediation is in progress.

What we have implemented:

Semantic HTML5 structure throughout the site
Logical heading hierarchy on all pages
Sufficient colour contrast ratios (minimum 4.5:1 for normal text)
Keyboard navigation support across all interactive elements
Descriptive alt attributes on all meaningful images
ARIA labels on icon-only buttons and navigation landmarks
Focus indicators on all interactive elements
Responsive design supporting zoom up to 400% without loss of functionality
No content that flashes more than three times per second
Language attribute set on all pages (lang and dir for RTL support)

Known Limitations

We are aware of the following areas that require further work:

Some older PDF documents may not be fully accessible — we are working to remediate these
Some third-party embedded content (if used in future) may not meet our accessibility standards
Complex data tables in the admin portal are being improved for screen reader compatibility

We are committed to resolving these issues as part of our ongoing accessibility programme.

Technical Approach

Our website is built using:

Next.js — server-side rendered React framework producing valid, semantic HTML
Tailwind CSS — utility-first CSS with accessible default styles
Radix UI primitives — accessibility-first component library with built-in ARIA support
next-intl — internationalisation with proper RTL support for Arabic

Assistive Technologies Tested

We test our platform with the following assistive technologies:

NVDA screen reader (Windows)
VoiceOver (macOS and iOS)
TalkBack (Android)
Keyboard-only navigation (all major browsers)
Windows High Contrast mode

Feedback and Contact

We welcome feedback on the accessibility of our platform. If you experience any barriers, or if a page or feature does not meet your accessibility needs, please contact us:

Accessibility contact:

Email: accessibility@barq.com

General: hello@barq.com

We aim to respond to accessibility feedback within 5 working days. If you are not satisfied with our response, you can contact the relevant national enforcement body in your jurisdiction.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate to the relevant authority. In the UK, this is the Equality and Human Rights Commission (EHRC). In the EU, contact your national accessibility enforcement body under the Web Accessibility Directive.

Ongoing Improvements

Accessibility is an ongoing priority for BARQ, not a one-time checklist. We conduct periodic accessibility reviews, incorporate user feedback, and train our development team on inclusive design practices.

Our roadmap includes a formal WCAG 2.1 Level AA audit by an independent third party, planned for Q4 2026.